Refund Policy
Refund terms for your Office 2024 Professional Plus purchase.
14-day money-back guarantee
Your Office 2024 Professional Plus purchase is covered by a 14-day money-back guarantee, starting from the date of your order. office-2024.com, operated by Tech Business Technical Services Contracting Co. L.L.C (the seller, see our legal notice), handles refund requests; our payment provider only processes the payment itself and is not responsible for issuing refunds.
How to request a refund
Contact our support team with your order details within 14 days of purchase. See our terms of sale for the full conditions of your purchase, and our FAQ if you have a question before requesting a refund.
Before you request a refund
If your product key doesn't work or you're having trouble installing or activating your license, our install and activation guide covers the most common issues; many can be resolved without a refund.